The concept

• A customer or user has an accessibility issue when using a web page.
• If the web page is covered by the AccessIN service, they can activate the AccessIN button and send the support team at DAC details of their issue. AccessIN automatically picks up systems configuration information like OS, browser and in some cases the assistive technology being used.
• The logged issue automatically joins the work queue of the support team at DAC and you also get an email alert notifiying you that a customer has experience difficulties on one of your web pages.
• You relax knowing that you’ve improved the customer and user experience supporting your brand, minimising losses and possible litigation.